Frequently Asked Questions
Everything you need to know about shopping with Chalk Farm.
What are your shipping rates and delivery times?
We offer standard shipping for a flat rate of $5.99, with free shipping on orders over $50. Most orders are processed within 1-2 business days and arrive within 3-5 business days.
What is your return policy?
We accept returns on all unused and unopened items within 30 days of purchase. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
Chalk Farm accepts all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our reach to international customers in the near future.
Are your products sustainably sourced?
At Chalk Farm, we prioritize quality and ethics. We partner with suppliers who adhere to fair labor practices and utilize eco-friendly packaging whenever possible.